At FurnitureWala, all our staff is committed to protect every customer’s privacy. We only use customer’s information to enable customer account and enhance our visitor’s online experience, through our updated catalog. We never sell customer details database or other customer’s information to third parties. Any or all customer information received on FurnitureWala.com will strictly be kept confidential and never be sold, disclosed, rented or shared with anyone except our own staff, delivery services and suppliers (only when it is necessary to fulfill customers’ order). We completely respect right of customers to remain anonymous and will endeavor not to disclose user details until or unless it is directed by the court of law

Return Policy

• There is no return policy, for any problem we will fix it for you
• If you wish to cancel your order, refer to following steps;

Order Cancellation Before Delivery

When you want to cancel your order, please inform to our customer support department. An amount of PKR. 2000/- will be deducted as order processing fee and remaining amount will be refunded in working days

Order Cancellation or Return After Delivery

• When you want to return any item which is delivered to you please send a proof of damage or fault or reason of returning that product. PKR. 4,000/- will be deducted as processing fee and remaining amount will be provided in working days.